{"id":24869,"date":"2025-03-11T10:58:34","date_gmt":"2025-03-11T09:58:34","guid":{"rendered":"https:\/\/loudcom.fr:8888\/wordpress\/?page_id=24869"},"modified":"2026-03-20T15:20:35","modified_gmt":"2026-03-20T14:20:35","slug":"conditions-generales-devente-loudcom","status":"publish","type":"page","link":"https:\/\/loudcom.fr\/index.php\/conditions-generales-devente-loudcom\/","title":{"rendered":"Conditions G\u00e9n\u00e9rales de Vente"},"content":{"rendered":"\n\n\tLes pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les modalit\u00e9s et conditions dans lesquelles Lou Darsy propose ses prestations de services de community management \u00e0 ses clients professionnels et particuliers.\nToute commande de prestation implique l’acceptation sans r\u00e9serve des pr\u00e9sentes CGV.\n

\n\t\t1. Identification du prestataire\n\t<\/h2>\n\t

Nom \/ Raison sociale :<\/strong> Lou Darsy
Statut juridique :<\/strong> Micro-entreprise\u00a0
SIRET :<\/strong> 99323196800013
Adresse e-mail :<\/strong> contact@loudcom.fr
Site web :<\/strong> https:\/\/loudcom.fr\/<\/a><\/p>\n

\n\t\t2. Services propos\u00e9s\n\t<\/h2>\n\tLes prestations propos\u00e9es comprennent notamment (liste non exhaustive) :\n
    \n
  • \nGestion et animation de r\u00e9seaux sociaux\n<\/li>\n
  • \nCr\u00e9ation de contenus (textes, visuels, vid\u00e9os)\n<\/li>\n
  • \n\u00c9laboration de strat\u00e9gies social media\n<\/li>\n
  • \nPlanification et publication de contenus\n<\/li>\n
  • \nAnalyse des performances et reporting\n<\/li>\n
  • Cr\u00e9ation d’identit\u00e9 visuelle<\/li>\n<\/ul>\nLe d\u00e9tail des prestations est pr\u00e9cis\u00e9 dans le devis ou la proposition commerciale transmise au client.\nSauf mention contraire dans le devis, 2 r\u00e9visions sont incluses par livrable. Toute r\u00e9vision suppl\u00e9mentaire sera factur\u00e9e au taux horaire en vigueur.\n

    \n\t\t3. Devis et commande\n\t<\/h2>\n\tToute prestation fait l’objet :\n
      \n
    • \nsoit d’un devis personnalis\u00e9<\/strong>,\n<\/li>\n
    • \nsoit d’une proposition \u00e9crite<\/strong> (email).\n<\/li>\n<\/ul>\nLa commande est consid\u00e9r\u00e9e comme ferme et d\u00e9finitive apr\u00e8s :\n
        \n
      • \nacceptation \u00e9crite du devis (signature ou validation par email),\n<\/li>\n
      • \net, le cas \u00e9ch\u00e9ant, versement d’un acompte.\n<\/li>\n<\/ul>\n

        \n\t\t4. Tarifs\n\t<\/h2>\n\tLes prix sont exprim\u00e9s en euros (\u20ac)<\/strong>.\n
          \n
        • \nPour les clients particuliers : prix TTC<\/strong>\n<\/li>\n
        • \nPour les clients professionnels : prix HT<\/strong> (TVA non applicable – article 293B du CGI)\n<\/li>\n<\/ul>\nLes tarifs applicables sont ceux en vigueur au jour de la commande.\n

          \n\t\t5. Modalit\u00e9s de paiement\n\t<\/h2>\n\tLes modalit\u00e9s de paiement sont pr\u00e9cis\u00e9es sur le devis ou la facture.\nSauf mention contraire :\n
            \n
          • \nPaiement par virement bancaire\n<\/li>\n
          • \nD\u00e9lai de paiement : 30 jours\n<\/li>\n<\/ul>\nUn acompte de 30 % est exigible avant le d\u00e9marrage de toute prestation. Le d\u00e9marrage est conditionn\u00e9 \u00e0 sa r\u00e9ception effective.\nEn cas de retard de paiement :\n
              \n
            • \nDes p\u00e9nalit\u00e9s de retard pourront \u00eatre appliqu\u00e9es conform\u00e9ment \u00e0 la loi\n<\/li>\n
            • \nUne indemnit\u00e9 forfaitaire de 40 \u20ac pour frais de recouvrement est due pour les clients professionnels\n<\/li>\n<\/ul>\n

              \n\t\t6. Droit de r\u00e9tractation (clients particuliers)\n\t<\/h2>\n\tConform\u00e9ment aux articles L221-18 et suivants du Code de la consommation, le client particulier dispose d’un d\u00e9lai de r\u00e9tractation de 14 jours<\/strong> \u00e0 compter de la signature du devis.\n

              \n\t\t7. Obligations du client\n\t<\/h2>\n\tLe client s’engage \u00e0 :\n
                \n
              • \nFournir des informations exactes et compl\u00e8tes\n<\/li>\n
              • \nTransmettre les contenus n\u00e9cessaires dans les d\u00e9lais\n<\/li>\n
              • \nDisposer des droits sur les contenus fournis (images, textes, logos)\n<\/li>\n<\/ul>\nTout retard imputable au client pourra entra\u00eener un report du calendrier sans engager la responsabilit\u00e9 du prestataire.\n

                \n\t\t8. Responsabilit\u00e9\n\t<\/h2>\n\tLe prestataire est tenu \u00e0 une obligation de moyens<\/strong>.\nIl ne saurait \u00eatre tenu responsable :\n
                  \n
                • \ndes r\u00e9sultats commerciaux ou financiers obtenus,\n<\/li>\n
                • \ndes d\u00e9cisions prises par le client,\n<\/li>\n
                • \ndes dysfonctionnements des plateformes tierces (Meta, Instagram, TikTok, etc.).\n<\/li>\n<\/ul>\n

                  \n\t\t9. Propri\u00e9t\u00e9 intellectuelle\n\t<\/h2>\n\tSauf mention contraire :\n
                    \n
                  • \nLes contenus cr\u00e9\u00e9s restent la propri\u00e9t\u00e9 du prestataire jusqu’au paiement complet\n<\/li>\n
                  • \nUne fois le paiement effectu\u00e9, les droits d’utilisation sont c\u00e9d\u00e9s au client pour un usage d\u00e9fini dans le devis\n<\/li>\n<\/ul>\nToute reproduction ou modification non autoris\u00e9e est interdite.\n

                    \n\t\t10.\u00a0R\u00e9siliation\n\t<\/h2>\n\t

                    En cas de prestations r\u00e9currentes :<\/p>\n

                      \n
                    • La collaboration est conclue pour une dur\u00e9e ind\u00e9termin\u00e9e. En cas de r\u00e9siliation, un pr\u00e9avis d’1 mois par \u00e9crit est requis.<\/li>\n
                    • Le minimum facturable est de 3 mois de prestation, quelles que soient les circonstances de r\u00e9siliation.<\/li>\n
                    • Les prestations r\u00e9alis\u00e9es restent dues. Aucun remboursement ne pourra \u00eatre exig\u00e9 pour une prestation d\u00e9j\u00e0 commenc\u00e9e.<\/li>\n<\/ul>\n

                      \n\t\t11.\u00a0Donn\u00e9es personnelles\n\t<\/h2>\n\tLes donn\u00e9es personnelles sont trait\u00e9es conform\u00e9ment \u00e0 la Politique de confidentialit\u00e9<\/strong> disponible sur le site.\n

                      \n\t\t12.\u00a0Force majeure\n\t<\/h2>\n\tLa responsabilit\u00e9 du prestataire ne pourra \u00eatre engag\u00e9e en cas de force majeure ou d’\u00e9v\u00e9nement ind\u00e9pendant de sa volont\u00e9.\n

                      \n\t\t13.\u00a0Loi applicable et juridiction comp\u00e9tente\n\t<\/h2>\n\tLes pr\u00e9sentes CGV sont r\u00e9gies par le droit fran\u00e7ais<\/strong>.\nEn cas de litige, les parties s’engagent \u00e0 rechercher une solution amiable.
                      \u00c0 d\u00e9faut, le litige sera port\u00e9 devant les tribunaux fran\u00e7ais comp\u00e9tents<\/strong>, conform\u00e9ment aux r\u00e8gles de droit commun.\n

                      \n\t\t14. Confidentialit\u00e9\n\t<\/h2>\n\tChaque partie s’engage \u00e0 garder confidentielles<\/strong> les informations \u00e9chang\u00e9es dans le cadre de la collaboration et \u00e0 ne pas les divulguer \u00e0 des tiers sans accord \u00e9crit pr\u00e9alable.\nCette obligation s’applique pendant toute la dur\u00e9e<\/strong> du contrat et 3 ans apr\u00e8s<\/strong> sa fin.\n

                      \n\t\t15. Acceptation des CGV\n\t<\/h2>\n\tLe client reconna\u00eet avoir pris connaissance des pr\u00e9sentes CGV et les accepter sans r\u00e9serve avant toute commande.\nDerni\u00e8re mise \u00e0 jour : 09 janvier 2026\n\n","protected":false},"excerpt":{"rendered":"

                      Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les modalit\u00e9s et conditions dans lesquelles Lou Darsy […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_uag_custom_page_level_css":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-24869","page","type-page","status-publish","hentry"],"yoast_head":"\nConditions G\u00e9n\u00e9rales de Vente - 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